Terms of Service
Last updated: June 2024
Contents
Welcome to Trendex! Please read these Terms of Service (“Terms”) carefully before using the Trendex website and services (the “Service”) operated by Trendex (“we”, “us”, or “our”). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
1. Acceptance of Terms
By accessing or using Trendex, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using Trendex on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use Trendex. By using the Service, you represent and warrant that you meet these requirements.
3. Account Registration
To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Use of the Service
You agree to use Trendex only for lawful purposes and in accordance with these Terms. You will not:
- Violate any applicable law or regulation
- Infringe the rights of others
- Use the Service for any unauthorized or illegal purpose
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any part of the Service
5. Content and Data
Trendex provides aggregated market data, news, and analysis for informational purposes only. We do not provide investment, financial, or legal advice. You are solely responsible for any decisions made based on information from Trendex.
You retain ownership of any content you submit to Trendex, but grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content as necessary to provide the Service.
6. Intellectual Property
All content, features, and functionality of Trendex (excluding user content) are the exclusive property of Trendex and its licensors. You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.
7. Third-Party Services
Trendex may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites or services.
8. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Trendex makes no warranties, express or implied, regarding the Service, including but not limited to accuracy, reliability, or fitness for a particular purpose. Use the Service at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Trendex and its affiliates, officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Service.
10. Indemnification
You agree to indemnify and hold harmless Trendex and its affiliates from any claims, damages, liabilities, and expenses arising from your use of the Service or violation of these Terms.
11. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service will immediately cease.
12. Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Service after changes become effective constitutes your acceptance of the new Terms.
13. Refund Policy
13.1 Subscription Services
Trendex offers various subscription plans. When you purchase a subscription:
- Free Trial Period: If a free trial is offered, no payment will be collected during the trial period. You may cancel at any time during the free trial without charge.
- Monthly Subscriptions: Monthly subscriptions may be canceled at any time. Refunds for the current billing month are provided on a prorated basis if requested within 7 days of the billing date.
- Annual Subscriptions: For annual subscription plans, we offer a 30-day money-back guarantee from the date of purchase. After this period, annual subscriptions are non-refundable for the remainder of the subscription term.
13.2 Refund Process
To request a refund:
- Contact our support team at support@trendexai.com
- Include your account information and reason for the refund request
- Specify the subscription plan and date of purchase
Refunds will be processed using the original payment method. Processing times may vary depending on your payment provider, typically 5-10 business days.
13.3 Automatic Renewals
All subscriptions automatically renew unless canceled before the renewal date. No refunds will be issued for automatic renewals if the cancellation is made after the renewal date, except as provided in sections 13.1 and 13.2.
13.4 Account Termination
If your account is terminated for violation of our Terms of Service, no refund will be provided.
13.5 Exceptions
We reserve the right to consider exceptions to this refund policy on a case-by-case basis. Any exceptions made will not constitute a waiver of our right to enforce this policy in other cases.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Trendex operates, without regard to its conflict of law principles.
15. Contact Us
If you have any questions about these Terms or our refund policy, please contact us at:
Email: support@trendexai.com